If payment is made via Paypal call them or simply log into your account to confirm payment has actually been made. My account was blocked for unknown reason, after contacting the team support member, they get back to me demanding patient to fix the issue. My 90 year old grandmother could provide better customer service than them. If you ever come across an ad that violates our posting policies, please use the Report Ad option found in the top right-hand corner of the webpage if you're looking at the ad in question to let us know about it. The money was taken out of my account.
If using bank transfer, verify payment by logging into online banking or calling your bank to verify payment for the item your selling and payment has been transferred into your account. Unauthorised debits from your account, which at first they will deny. You can also use the category and location filters to obtain more accurate results. Call in today for your next quality used car and happy motoring from the team at Car sales Australia. Bobbie and Maria in accounts department advised of excuse after excuse via telephone and email.
It is obviously intentional when giving the refund takes one click, so i am hoping that this is an eye opener for someone considering to place any paid ads on Gumtree — you are probably not getting what you believe, and the refund process is definitely very difficult and they keep delaying it with false promises. For goodness sake, exercise your common sense when advertising. Please note that if you need a copy of one of your recent ads you can contact our Help Desk directly and we'll be happy to send you a copy. Patricia Gumtree Community Support Could only provide 1 star as lowest however they certainly do not deserve any stars. This sounds like a fraud attempt, please do not respond to messages that want you to send an email in reply. So I fill in their form and after waiting 3 days for a reply via email, I get a response saying we're sorry to hear about this, what is your email address? So again back to Maria, from Gumtree accounts to request my money back. I yesterday told them that i will start writing honest reviews so it's been their choice to let that happen instead of doing the right thing to me.
I've sent your comments to our development team for further review. Meet face to face in a public area to sell your item and Never do business from your home. Never reply to buyers Messages, Texts or Emails, almost all of these are scams, very few are legitimate, If they cannot call you, do not deal with them. Again, I'm sorry that this has happened, however on Gumtree these offers are not binding since as you've mentioned, we do not get involved in the transaction process. We've just recently become aware that Gumtree members were leaving feedback on this site and I'm sorry that we weren't able to reply before now.
This was over a week ago. Contacted Gumtree who first denied, then once I supplied evidence they stated they would investigate. Hi Nick, Thanks for your message and I'm sorry to hear about your experience. When I tried to Log In to my account again, it wouldn't let me. We really appreciate you taking the time to write in about this and hope that your future Gumtree experiences are much more positive. Disgusting staff who do not care.
Best, Patricia Gumtree Community Support. Secondly, don't trust or rely on Gumtree to protect you or provide any results, other than 'lip service' which implies a whole lot of words but no actual results, no recourse and no protection. Click here to check amazing Sydney Gumtree content for Australia. We even received a fake email that appeared legit from Paypal stating payment had been made so I called Paypal directly to check if it was genuine and they confirmed that it wasn't. Do not forget to include a disclaimer in your ad if you want to minimize time wasting tyre kickers. Date provided not before mid March- no exact date could be provided by Gumtree. Mention you want them to bring the correct money as you do not have change.
Hi Said, Thanks for your message. After many calls and emails corresponding with Maria and Bobbi, finally on March 8th, I was provided written advice amount would be credited. Hi R, Thanks for your message and I'm sorry to hear about your experience. Posted an ad about a 4 days ago, then opened my ad manager yesterday to find that the ad was never posted. No answer for a month so I had to contact Gumtree again.
It must be too hard for the simpletons to rectify. . As such, we do rely on the help of the community. Please keep in mind that due to thousands and thousands of ads posted daily, it is impossible for us to review each one. Please note that currently you can leave reviews for businesses but not for individual sellers. Our system also found out that Sydney.
We found that 0% of them 0 request were addressed to the original Sydney. Please note that we currently have a PayPal option to facilitate payment between buyers and sellers and we've recently launched member reviews. Seeing that i immediately wrote them a response that i was cancelling that order, and had a chance to choose between communicating to them via chat or email, so thinking the email will take longer to get back to me so i went onto the chat there is no phone number. Can you please provide one of your previous case numbers? I then ask Gumtree if I can provide feedback on the seller to warn other potential buyers but am advised this functionality does not currently exist. Gumtree has left a foul taste in my mouth and I will now be canning them every chance I get to everyone who will listen! But 10 days now, and they didn't fix it, nor get back to me to explain the issue. We often sell a car on our yard via the internet and then ship the vehicle interstate to wherever you are located.
We've had 2 experiences of scammers trying to dupe us when we were selling cars on two different occasions and both used exactly the same tactics. I've sent your comments to our development team for further review. Our aim is to satisfy all customer needs by offering easy finance options, interstate delivery services, quality affordable vehicles, extended warranty and much more. As such, we do rely on the help of the community. He got all the information and said that he will contact the manager, that all refunds need doing by managers. I hope your future Gumtree experiences are much more positive and thanks for taking the time to write in and letting us know. Please feel free to update your case at any time or contact our live chat.